i can't visualize the result. It shows

azleena

Please help me

azleena

My internet connection is good but why I can't visualize the result. It shows "Could not initialize HTML5 browser! See log for details". Need your help ASAP

varunm1

Hi@azleena

Can you try the workarounds provided in the below mentioned link and see if anything works for you?

https://community.www.turtlecreekpls.com/discussion/55231/pm-severe-failed-to-create-html5-browser#latest

azleena

Ok. I will try

varunm1

I think you can try the 1st solution to use legacy charts. Try and see either 1st or second workarounds in the link provided to see if anything works. Also, provide your system specifications Mac OS version, Java specification (JRE)?

Thanks

azleena

Thank you so much. It's done